Last updated: January 2026
Visa Bali Extension (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of personal information:
a. Personal Information
- Full name
- Email address
- Phone number (including WhatsApp)
- Nationality
- Passport details (when required for visa services)
- Other information you voluntarily provide through contact forms or consultations
b. Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Cookies and usage data
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage visa, stay permit, and legal services
- To respond to inquiries and consultation requests
- To process visa applications and related documentation
- To communicate updates regarding your application
- To improve our website performance and user experience
- To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
3. Legal Basis for Processing Data
We process personal data based on one or more of the following legal grounds:
- Your consent
- The necessity to perform a contract or service
- Compliance with legal obligations
- Legitimate business interests related to visa and legal services
4. Data Sharing and Disclosure
Your personal information may be shared only when necessary with:
- Government authorities (Immigration, Ministries, or related agencies)
- Legal partners or consultants involved in your visa process
- Trusted third-party service providers assisting our operations
All parties are required to maintain confidentiality and data protection standards.
5. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting requirements
When data is no longer required, it will be securely deleted or anonymized.
7. Cookies Policy
Our website uses cookies to enhance user experience and analyze website traffic.
You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent at any time
- Object to certain data processing activities
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes.
Any updates will be posted on this page with a revised “Last updated” date.
11. Contact Information
If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us:
Visa Bali Extension
📍 Bali, Indonesia
📧 Email: info@visabaliextension.com
📞 Phone / WhatsApp: +62 81-2364-0767