Last updated: January 2026
These Terms & Conditions (“Terms”) govern your access to and use of the Visa Bali Extension website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. About Our Services
Visa Bali Extension provides professional visa, stay permit, and legal assistance services for foreigners in Indonesia. All services are provided in accordance with applicable Indonesian laws and immigration regulations.
We act as a service facilitator and consultant. Final approval of visas and permits is subject to the decision of Indonesian government authorities.
2. Eligibility
By using our services, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into agreements
- All information and documents provided are accurate and complete
Providing false or misleading information may result in service termination without refund.
3. Service Process & Responsibilities
Clients agree to:
- Provide valid and accurate documents in a timely manner
- Respond promptly to requests for additional information
- Comply with Indonesian immigration laws and regulations
Visa Bali Extension is not responsible for delays caused by incomplete documentation, government processing times, or circumstances beyond our control.
4. Fees & Payments
- Service fees will be clearly communicated before processing begins
- All payments must be made in full as agreed
- Government fees are non-refundable once submitted
- Service fees may be non-refundable once processing has started
Any refunds, if applicable, will be assessed on a case-by-case basis.
5. No Guarantee of Approval
While we provide professional assistance and guidance, Visa Bali Extension does not guarantee visa or permit approval, as decisions are made solely by Indonesian authorities.
We are not liable for rejections resulting from government decisions, policy changes, or applicant eligibility.
6. Processing Time
Estimated processing times are provided for reference only. Actual timelines may vary due to:
- Government workload
- Public holidays
- Policy changes
- Additional verification requirements
We shall not be held responsible for delays outside our control.
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Visa Bali Extension and may not be reproduced, copied, or used without prior written permission.
8. Limitation of Liability
Visa Bali Extension shall not be liable for:
- Immigration decisions made by authorities
- Losses resulting from incorrect information provided by clients
- Indirect or consequential damages
Our liability, if any, is limited to the amount paid for our services.
9. Third-Party Links
Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, accuracy, or policies of external sites.
10. Termination of Services
We reserve the right to suspend or terminate services if:
- Terms are violated
- False or misleading information is provided
- Payment obligations are not fulfilled
Termination may occur without prior notice in serious cases.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes shall be resolved under Indonesian jurisdiction.
12. Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be effective upon posting on this page with an updated date.
13. Contact Information
For questions regarding these Terms & Conditions, please contact:
Visa Bali Extension
Bali, Indonesia
Email: info@visabaliextension.com
Phone / WhatsApp: +62 81-2364-0767